Public Data set:

Delivery Gig Worker Interviews on Automation at Work

About the Data:

These data include 39 structured interview transcripts. Each case is someone who worked at the time for Uber, UberEats, Lyft, and/or Amazon Flex (Amazon’s contractor delivery service). These data were collected between July and September 2019. All but one of the interviews occurred over the phone. My questions are focused on the structure of their gig work jobs and the technology they used at work or expected to use at work in the future. I included a description of the data, the recruitment methods, and the discussion guide in this ReadMe file. This is available for public use under a Creative Commons License.

RECOMMENDED CITATION FOR USE: Enriquez, Diana. "Delivery Gig Worker Interviews on Automation at Work." September 2019. https://doi.org/10.34770/4324-yn77.

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Automating Middle Management